This Agreement is executed by and between Spring Strategies Ltd, (the “Company”), address Namik Kemal Cad. No: 4C Posta Kutusu 292 Girne, and the Client, a physical or legal person.
This Agreement describes the terms, conditions and risks applicable to customer use of our services available under the domain and sub-domains of the Brand WWW.TOUCHTRADES.COM (the “Site” or “Web site”). which is Owned and hosted by the Company.
If you have any questions regarding this Agreement please contact support@ TOUCHTRADES.com
You must read, agree with and accept all of the terms and conditions contained in this User Agreement without modifications, which include those terms and conditions expressly set forth below and those incorporated by reference, before you may become a customer of . By continuing to access or use the Web site and/or the company’s trading system, you agree to follow the Terms and Conditions of this Agreement as they may apply to you.
This Agreement is effective upon acceptance in registration for newly registering customers, or upon receipt of e-mail notification by other users. The Agreement is otherwise effective for all users as of January 1st. 2010.
If you do not agree to be bound by the terms and conditions of this Agreement, do not use or access our services, and inform us in writing immediately.
Subject to the terms and conditions of this Agreement and acceptance of Customer’s application to open an Account with the Company, the Company will maintain one or more Accounts in Customer’s name and will effect cash settled transactions with and for Customer in the international Over-the-Counter Foreign Currency (foreign exchange) markets on a spot basis, and provide such other services and products as the Company may, in its sole discretion, determine from time to time in the future. Unless expressly stated otherwise in writing, all Contracts and other transactions entered into between the Company and Customer shall be governed by the terms of this Customer Agreement, as amended from time to time (including, without limitation, the Company’s Trading Policies and Procedures).
REPRESENTATIONS AND WARRANTIES
As of the date hereof, the date of each Contract and other transaction in Customer’s Account and any date on which the Company Risk Disclosure Statement or Trading Policies and Procedures are revised, updated or amended, Customer represents and warrants to the Company and agrees for the benefit ofthe Company that:
If Customer is a natural person, Customer is of sound mind, legal age (18 years old) and legal competence.
If Customer is not a natural person,
(I) Customer is duly organized and validly existing under the applicable laws of the jurisdiction of its organization;
(II) execution and delivery of this Agreement and all Contracts and other transactions contemplated hereunder and performance of all obligations contemplated under this Agreement and all Contracts and other transactions contemplated hereunder have been duly authorized by Customer; and
(III) each person executing and delivering this Agreement and all Contracts and other transactions contemplated hereunder on behalf of Customer performing the obligations contemplated under this Agreement and any Contract and other transaction contemplated hereunder on behalf of Customer, has been duly authorized by Customer to do so.
Execution and delivery by Customer of this Agreement and all Contracts and other transactions contemplated hereunder, and performance of all of Customer’s obligations contemplated under this Agreement and any Contract and other transaction contemplated hereunder, will not violate any statute, rule, regulation, ordinance, charter, by-law or policy applicable to Customer.
Customer has read and understands the provisions contained in this Agreement, including, without limitation, the Company Risk Disclosure Statement and Trading Policies and Procedures, Customer will review the Agreement each time it is amended. Customer will not affect any Opening Transaction in Customer’s Account unless Customer understands the Company revised Agreement, and Customer agrees that in effecting any Opening Transaction it is deemed to represent that it has read and understands the Company revised Agreement as in effect at the time of such Opening Transaction.
All information provided by Customer to the Company, including information regarding Customer’s trading experience and investment sophistication, is true, correct and complete, and Customer will notify the Company promptly of any changes in such information.
The customer acknowledges that he received no such guarantees from the Company or from any of its representative or any introducing agent or other entity with whom the customer is conducting his the Company account and has not entered into this agreement in consideration of or in reliance upon any such guarantees or similar representation.
How we handle complaints
At TouchTrades. we are committed to giving you a high standard of service. In case you are unhappy with the service you have received, we will make every effort possible to give you every opportunity to put things right and hence sort out complaints satisfactorily. However, if this is not possible and your complaint is more complicated, we will refer you to our dedicated Consumer Complaints Manager whose primary responsibility is to deal with complaints from retail clients arising from transactions. Our Consumer Complaints Manager is expected to deal with complaints fairly, consistently and in a timely manner. The contact details to reach the complains is [email protected]
* Described below is a detailed explanation of what our internal complaint handling procedure entails
- When we receive your complaint
We will write to you or to your personal representative promptly to let you know that we have received your complaint. We will also explain how we intend to deal with it. If your complaint was made to us by phone, this letter will confirm our understanding of your concerns, also giving you a chance to tell us if we have gotten it wrong.
- Resolving your complaint
We will look into your complaint and if we need more information from you to resolve the issues involved, we will write to you or phone you to explain what we need. Of utmost importance is that we will consider your case impartially on its own merits after adequate discussion with you and all the parties concerned. Once we have completed a thorough investigation, we will write to you to let you know our findings:
Our response will cover the outcome of our investigation together with our final view on the issues raised in the complaint; and where relevant the details of any redress that is being offered by us.
- If there is a delay in resolving your complaint
We aim to resolve most complaints within a reasonable time. We are committed to achieving this and where possible, resolving complaints even sooner. If we do not have all the information we need to resolve the issue and need to collect additional information, or if there is a delay for any other reason, we will write to you to let you know what is happening. In the event your complaint takes longer than two months to resolve, we will write to you at that time to explain why. Our Complaints Manager shall not investigate complaints if more than 12 months have passed since you became aware of the circumstances giving cause to the complaint. Or if more than 6 months have passed since you were notified in writing that your complaint was not upheld.
PURCHASES AND SALES
Customer agrees to be conclusively responsible for any instruction received electronically that is identified with Customer’s password and Account number and for any electronic, oral and written instruction (including, but limited to, any Order) to the Company from persons the Company, in its sole judgment, believes are apparently authorized by Customer.
the Company will make available, by posting on the the Company Online Trading Platform or by telephoning the the Company Dealing Desk, Bid Prices and Ask Prices at which the Company is prepared to enter Foreign Currency Contracts or Cross Currency Contracts with Customer. When requesting a market quotation, it may differ from the current price quoted by other sources, depending on the market condition. the Company expects that these prices will be reasonably related to the bid prices and ask prices available in the market at that time for similar transactions, but a number of factors, such as communication system delays, high volume or volatility can result in deviations between prices quoted bythe Company and other sources. the Company makes no warranty, express or implied, that Bid Prices and Ask Prices represent prevailing bid prices and ask prices.
the Company will attempt to execute all Orders that it may, in its sole discretion, accept from Customer in accordance with Customer’s instructions received through the the Company Trading Platform or via telephone to the the Company Dealing Desk. Any transaction entered into and made with the Company shall be concluded with the Company as a market maker. the Company will attempt, on a best efforts basis, to execute trades on or close to the prevailing market prices. This may or may not adversely affect customer realized and unrealized gains and losses. All Contracts made and entered into by the Company hereunder will be entered into by the Company as principal. Customer acknowledges, understands and agrees that the Company is not acting as a broker, intermediary, agent, and advisor or in any fiduciary capacity. Notwithstanding the provisions of this Paragraph, Customer acknowledges, understands and agrees that the Company reserves the right to refuse to accept any order, and that all orders – if accepted, are accepted by the Company and undertaken on an “best-efforts basis” in accordance with the relevant provisions of the Trading Policies and Procedures, as amended from time to time. the Company may cancel any erroneous transaction resulting from mistaken (non-market) quotation revealed by the Company. Any disputes arising out of such quoting errors shall be settled by negotiations.
Customer understands that while the Internet and the World Wide Web are generally reliable, technical problems or other conditions may delay or prevent customer from accessing the Web site. the Company shall not be liable, and customer agree not to hold or seek to hold the Company or any of its agents or service providers liable, for any technical problems, system failures and malfunctions, communication line failures, equipment or software failures or malfunctions, system access issues, system capacity issues, high Internet traffic demand, security breaches and unauthorized access, and other similar computer problems and defects.
the Company not represent, warrant or guarantee that customer will be able to access or use the Web site and/or the Trading Platform at times or locations of customer choosing, or that the Company will have adequate capacity for the Web site and/or the Trading Platform as a whole or in any geographic location.
the Company does not represent, warrant or guarantee that the Web site and/or trading platform will provide uninterrupted and error-free service. the Company does not make any warranties or guarantees with respect to the Web site and its content and/or the Trading Platform, including but not limited to, warranties for merchantability or fitness for a particular purpose. Without limiting the foregoing, the Company will not be responsible for an impossibility to execute orders and requirements due to failures in the operation of informational systems caused by technical faults, which are beyond its control.
Limitation Of Liability
the Company shall not be liable to Customer for any claims, losses, damages, costs or expenses, including attorneys’ fees, caused, directly or indirectly, by any events, actions or omissions, including, without limitation, claims, losses, damages, costs or expenses, including attorneys’ fees, resulting from civil unrest, war, insurrection, international intervention, governmental action (including, without limitation, exchange controls, forfeitures, nationalizations, devaluations), natural disasters, acts of God, market conditions, inability to communicate with any relevant person or any delay, disruption, failure or malfunction of any transmission or communication system or computer facility belonging to the Company, Customer, any market, or any settlement or clearing system.
the Company reserves the right to limit the number of Open Positions that Customer may enter or maintain in Customer’s Account. the Company reserves the right, in its sole discretion, to refuse to accept any Order opening a new position or increasing an Open Position.
Customer acknowledges and agrees that any and all conversations between Customer and the Company principals, agents, employees or associates, including the the Company Dealing Desk and customer service and operations desks may, at the option and in the sole discretion ofthe Company , be recorded electronically with or without the use of an automatic tone warning device. Customer further agrees to the use of such recordings and transcripts thereof as evidence by either party in connection with any dispute or preceding that may arise involving Customer or the Company.
For the service provided through Algo trading service an 25% of the profit is deducted as compensation for the service. Funds that are deposited in the Algo trading accounts and are using the Algorithms of TOUCHTRADES are not be withdrawn within the first 6 months of deposit. when a withdrawal request is processed, the 25% will immediately be deducted from the achieved profits after which the remaining transferable amount (which equals the full account value. ) will be paid.
MARKETING PROMOTIONS AND BONUSES
General Bonus Policy – In the interest of fair trading, traders must buy or sell at least (10) Ten mini lots in real-money mode for each unit of $10 bonus granted by the Company before submitting any withdrawal requests. Each mini lot accounts for 10,000 currency units you choose to buy or sell.
For Example: If you receive a bonus of $25 your trading requirement is 25 mini lots which equals 250,000 currency units. Keep in mind that the number of currency units you’re buying or selling per trade is determined by the amount of your trade X the leverage. So for example if you’re making a trade for the amount of $25 with a leverage of 1:400, 25×400=10,000 so you’re buying or selling one mini lot.
By accepting any bonus from the Company you deem to accept all of the terms & conditions of Bonus Policy above.
In the case that a deposit bonus has been provided that exceed the 25% of the initial deposit, on request of withdrawal in case that the lots required for withdrawing the bonus allotted funds not completed the bonus and profit will be deducted from the withdrawal requested amount.
All promotions, bonuses or special promotions that we offer or will offer in the future are subject to specific promotional terms and conditions. All complimentary bonus money credited to your account must be strictly used under the specific promotion’s terms and conditions. At all times, we reserve the right to retract and/or cancel any such promotion, bonus or special offer. If we suspect that a user has abused or attempted to abuse a bonus and/or other promotion or otherwise acted with a lack of good faith towards us, then we reserve the right, at our sole discretion, to deny, withhold or withdrawal from that user the bonus or promotion and if necessary to cancel any terms & conditions with respect to that user, either temporarily or permanently, or terminate that user’s access to the service and/or block that user’s account.
Any eligibility for a bonus will grant the bonus to be credited only once per account, person, household and/or any environment where computers are shared.
Risk Free Promotional Services Conditions:
Currently TOUCHTRADES offers this special promotion in 2 different groups depending on the deposited amounts and the amount of protected ( risk free) trades alloted to the client.
For the client to receive 100 risk free trades: , the client has to stand all of the below mentioned conditions, failure to meet these conditions renders this promotion void.
Minimum, but not limited to, the deposit of $ 3000.
The client is now permitted to leverage his account up to 10 times and minimum 5 times from his equity, at any given time.
The client is now permitted to risk up to the 5% from his totaled equity at any given trade.
The client is required to fulfill all 100 allotted risk free trades.
At the conclusion of all the allotted risk free trades the company will fully the trades that resulted in a loss for the client.
For every protected trade the company will charge a protected fee which equals the initials size of the spreads of the instruments traded.
For the client to receive 300 risk free trades: , the client has to stand all of the below mentioned conditions, failure to meet these conditions renders this promotion void
Minimum but not limited to the deposit of $ 10,000.
The client is now permitted to leverage his account up to 10 times and minimum 5 times from his equity , at any given time
The client is now permitted to risk up to 5% from his totaled equity at any given trade
The client is required to fulfill all 300 allotted risk free trades.
At the conclusion of all the allotted risk free trades the company will fully the trades that resulted in a loss for the client.
For every protected trade the company will charge a protected fee which equals the initials size of the spreads of the instruments traded
All initial and subsequent deposits for margin purposes shall be made in such amounts and in such forms as the Company , in its sole discretion, may from time to time require. Customer agrees to deposit by immediate wire transfer such additional margin to the settlement account of the Company when and as required by the Company.
COMPLIANCE , KYC DOCUMENTATION ( KNOW YOUR CUSTOMERS)
In an effort to create a safe and secure trading environment, the Company adheres to compliance of strict anti-fraud and money laundering policies. As part of the compliance process, every live money client must submit the following documentation to the Company, for identification verification purposes:
The identification document must contain a clear photo , the applicant’s full name  and an identification number . An acceptable form of identification can be one of the following documents:
- Copy of a Valid Unexpired Driving License
- Copy of a Valid Unexpired Passport
- Copy of a Valid Unexpired National Identity Card
PROOF OF ADDRESS – copy of utility bill, with complete name and address**
The Proof of residence document must contain the applicant’s full name and a full residential address  .The document must be Current and valid and issued in the recent 3 months. An acceptable form of Proof of residence can be one of the following documents:
- Copy of a Recent Statement from a Recognized Bank
- Copy of a Recent Utility Bill such as a gas bill, electricity bill, telephone bill etc.
- Copy of a Government-issued Document with Residential Address
PROOF OF PAYMENT
For transactions made by Wire Transfer – Copy of swift confirmation
For transaction made by credit or debit cards – Copy of front and back sides of card In the front of the card you should have:
- The Last 4 Digits
- The Client’s Name
- The Expiration Date
* Copies must be clear and provide full ID (make sure no corners are cut off)
** Utility bill must be no older than 6 months
Send the documents listed above to [email protected]
Compliance policies are extremely important to the integrity and security of our the Company and our clients. We therefore recommend that you send your documents upon completing your initial deposit. This will also allow you to freely withdraw funds from your account at any time and without delay.
the Company is proud to offer its trader a secure and safe trading environment. If you need further assistance, please contact us at [email protected]
Withdrawal requests will only be processed after all proper documentation has been received by TOUCHTRADES. It is recommended that these forms are sent immediately upon registration, in order to expedite future withdrawal requests, as well as to ensure a secure and legitimate trading environment.
Please note that TOUCHTRADES might require additional forms and documentation that may be needed to complete the application process.
Notice of Withdrawal
When customer’s transfer funds from their accounts with the Company to their bank account, customer must complete notice of withdrawal specifying the amount which the customer wishes to withdrawal and bank details for delivery of such funds. Although it is permitted to withdrawal any amount from the account, margin requirements for open position must be met to maintain the account active.
Customer acknowledges and agrees thatthe Company charging a commission for each bank transfer to cover the transfer costs.
Third Party Transfers
Any kind of transfers to any third parties is prohibited, except when transfer made to the account from which the Company received the initial deposit. Other transfers shall be in the name of the holder of the account.
During the Registration process customer will be provided a user name and password that will be used by customer every time customer access the Web site and/or the Trading Platform to use the service. For protection and that of other Web site users, customer should not share his Registration information (including password and username) with another person or business entity for any purpose including, but not limited to, facilitating access and unauthorized use of the Service. Customer alone is responsible for all acts or omissions that occur within the Web site and/or Trading Platform through the use of his Registration information.
the Company may charge for incidental banking-related fees such as wire charges for deposits/withdrawals. the Company reserves the right to change its fee structure at any time without notice. Fees do not currently but may in the future include such things as statement charges, order cancellation charges, account transfer charges, telephone order charges or fees imposed by any interbank agency, bank, contract, market or other regulatory organization arising out of the Company provision of services hereunder.
CONFIRMATIONS AND STATEMENTS
Reports of the confirmation of orders and statement of accounts for the customer shall be deemed correct and shall be conclusive and binding upon the customer if not objected to immediately upon receipt and confirmed in writing within one working day after transmittal to the customer by mail, such a confirmation shall be evidence of a completed transaction. Customer failure to receive a trade confirmation for any reason, including failure of transmission or communication facilities, shall not relieve the customer of the obligation to object as set out herein, and the records of the Company relating to this transaction shall be conclusive evidence of the terms of this transaction. All transaction made online through the Trading Platform shall be confirmed online upon execution while all transactions made by telephone shall be confirmed verbally on execution, as well as online on the trade terminal screen and by e-mail statements by 24:00 CET on the date of execution.
Daily statement shall be posted online and may be transmitted to the customer by e-mail to the address specified by the customer during the Company Trading Platform installation or to such address as customer may from time to time designate in a written or electronic communication to the Company. Customer is responsible for alerting the Company to any change in its e-mail address. reports of the confirmation of orders and statement of account for customer posted online by the Company shall be deemed correct and shall be conclusive and binding upon the customer within 3 (three) working days after their transmittal to the customer by e-mail or by post. Objections of the customer to any of the information contained in the confirmation, account statement or other information relating to the customer’s accounts shall be made in writing or in the electronic format and shall contain sufficient information for identifying the problem or error.
Claims and Corrections
Trades executed online will be confirmed online at the time of the trade and trades entered into by telephone will be confirmed verbally and online on the day of execution. Reports of the confirmation of orders and statements of Accounts for Customer shall be deemed correct and shall be conclusive and binding upon Customer orders confirmed via the the Company Online Trading Platform. Customer may object to confirmations and statements by telephone within the time frames identified above, but any such objection must be confirmed by e-mail to the Companyor in writing within three (3) Business Days thereafter to the Company, which confirmation shall be deemed received only if actually delivered. Failure to object shall be deemed ratification by Customer of all actions taken by the Company or the Company agents prior to Customer’s receipt of such reports. Customer’s failure to receive a trade confirmation shall not relieve Customer of the obligation to object as set out herein. Customer agrees to immediately call to the Company attention any oral information that Customer has reason to believe is inconsistent with Customer’s own information. Customer understands, acknowledges and agrees that errors, whether resulting in a profit or loss to Customer, shall be corrected, and Customer’s Account will be credited or debited in such manner and extent as to place Customer’s Account in the same position in which it would have been had the error not occurred.
Reports, statements, notices and any other communications from the Company may be transmitted to Customer by:
- placement on the Company’s Website; or
- email or
- other delivery service to Customer’s current address as reflected on the Company records.
Customer shall notify the Company immediately of any change in Customer’s address by e-mail or by mail or other delivery service to the Company. All communications sent by the Company shall be deemed effective when deposited by the Company in the mail or with another delivery service, or when received by a transmitting agent (such as an Internet service provider) for transmission to Customer, whether actually received by Customer or not. All communications sent by Customer shall not be deemed effective until accepted by the Company. Notice and any other correspondence from the customer may be sent to the Company by post or other delivery service to the following address: To the e-mail addresses published on the the Company Website at www.TOUCHTRADES.com
Customer agree that the Company will not be liable in any way to customer or to any other person for any claims, losses, damage, cost, and expenses, including attorney’s fees in the event of force majeure, or for the act of any Government or legal authority, or for the failure of or damage or destruction to its computer systems, data or records or any part thereof, or for delays, losses, errors or omissions resulting from the failure or mismanagement of any telecommunications or computer equipment or software, whether belonging to the Company, or to customer, or to any other settlement or clearing system.
The parties shall be released of all responsibilities for partial, full or non-fulfillment, as well as for improper fulfillment of the obligations under this Agreement, if such non-fulfillment or improper fulfillment was a result of extraordinary events, which occurred after this Agreement was concluded and which the party could not either foresee or prevent (natural calamities, wars, armed conflicts etc.).
NO ADVICE OR RECOMMENDATION
Customer acknowledges that any market recommendation and information communicated to customer by the Company do not constitute an offer to sell or the solicitation of an offer to buy any Forex Currency Contract, such recommendation and information, although based upon information obtained from sources believed by the Company to be reliable, may be based solely on a broker’s opinion and that such information may be incomplete and may be unverified, and the Company makes no representation, warranty, or guarantee as to, and shall not be responsible for the accuracy or completeness of any information or trading recommendation furnished to customer.
Customer acknowledges that he has no separate agreement with Customer’s broker or any the Company employee or agent regarding the trading in Customer’s Forex Account, including any agreement to guarantee profits in Customer’s account. Customer understands that Customer is under an obligation to notify the Company Compliance Officer immediately in writing as to any agreement of this type. Further, Customer understands that any representations made by anyone concerning Customer’s account which differ from any statements Customer receives from the Company must be brought to the attention of the Company Compliance Officer immediately in writing. Customer understands that Customer must authorize every transaction prior to its execution unless Customer has delegated discretion to another party by signing the Company limited trading authorization, and any disputed transactions must be brought to the attention of the the Company Compliance Officer pursuant to the notice requirements of this Customer Agreement. Customer agrees to indemnify and hold the Company harmless from all damages or liability resulting from Customer’s failure to immediately notify the Company Compliance Officer of any of the occurrences referred to herein. All notices required under this section shall be sent to the Company at its address appearing on confirmations and account statements.
INTELLECTUAL PROPERTY AND CONFIDENTIALITY
All content, trademarks, trading platform, services marks, trade names, logos and icons are the property of the Company or its affiliates or agents and are protected by copyright laws and international treaties and provisions.
Customer agrees not to delete any copyright notices or other indications of protected intellectual property rights from materials that customer print or download from the Web site. Customer will not obtain any intellectual property rights in or any right or license to use such materials or the Web site or the Trading Platform, other than as set out in this Agreement.
Customer use of the trade marks, or any other content of the Web site without the written permission of the Company or such third party that may own the trademarks as well as copying, modifying, de-compile, reverse engineer or convert the trading platform or the manner in which its operates, is strictly prohibited.
the Company is committed to protecting the confidentiality of any customer’s information, which it may acquire during the course of providing its services. It is the the Company policy not to disclose customer’s information to non-affiliated third parties except its employees, agents, partners and associates to the extent required for the conduct of business, including but not limited to its banking and credit relationship.
the Company may only disclose information on the customer or the customers transaction with the consent of the customer or when required by law by legally valid request response to court orders.
JOINT AND TRUST ACCOUNTS
Customer agrees to indemnify and hold the Company, its affiliates, employees, agent, successors and assigns harmless from and against any and all liabilities, losses, damages, costs and expenses, including attorneys’ fees, incurred by the Company. Arising out of customer’s failure to fully and timely performs customer’s agreements herein or should any of the representation and warranties fail to be true and correct. Customer also agrees to pay promptly to the Company all damages, costs, and expenses, including attorneys’ fees, incurred by the Company in the enforcement of any of the provision of this agreement and any other agreement between the Company and customer.
the Company may amend or revise this Agreement at any time by posting the amended terms on the Site and the customer agree to be bound by future revisions. The Company will advise current registered users by e-mail of material changes to the terms and conditions of this Web site from time to time. Whenever such changes to the terms and conditions of this Web site are made, the Company will post a note on the Web site or by sending an e-mail message to the customer. All amended terms shall be automatically effective 10 days after their initial posting on the Web site, or upon sending a notification to the customer by e-mail, or at the first time that customer use the Company services after such amendments were made, whichever is sooner.
This Agreement shall continue in effect until termination by Customer or by the Company . Customer may terminate this Agreement if:
the Company reserves the right to terminate this Agreement and your account and registration (including your username and password) immediately without notice in the following cases:
If this Agreement is terminated for any reason due to suspected misconduct by the user, v reserves the right to withhold any funds in the account until the matter is resolved. Any decision made by the Company regarding the matter will be final.
You may terminate this Agreement and your account and registration (including your username and password) at any time by sending an email to [email protected] Such termination to take effect upon the Company terminating your account and registration (including username and password), which shall occur within 7 calendar days after receipt of your email on our servers, provided that you shall remain responsible for any activity on your account between sending us an email and the termination of your account by us.
- Customer has no open Foreign Currency positions and no liabilities held by or owed to the Company; and
- Customer has provided three (3) days’ written notice to the Company by e-mail or by mail or other delivery service to the Company and
- the Company has accepted the notice as provided in Section 18.a hereof.
- If for any reason we decide to discontinue to provide the Service;
- If we believe that you have breached any of the terms of this Agreement;
- If your use of the Service has been in any way improper or breaches the spirit of this Agreement; or
- For any other reason we see fit.
No provision of this Agreement may be waived or amended unless the waiver or amendment is in writing and signed by both Customer and an authorized officer of the Company. No waiver or amendment of this Agreement may be implied from any course of dealing between the parties or from any failure by the Companyor its agents to assert its right under this Agreement on any occasion or series of occasions. No oral agreements or instructions to the contrary shall be recognized or enforceable. This instrument and the attachments hereto embody the entire agreement of the parties, superseding any and all prior written and oral agreements and there are no other terms, conditions or obligations other than those contained herein.
This Agreement shall be continuous and shall cover, individually and collectively, all accounts of Customer at any time opened or reopened withthe Company irrespective of any change or changes at any time in the personnel of the Company or its successors, assigns, or affiliates. This Agreement including all authorizations, shall inure to the benefit of the Company and its successors and assigns, whether by merger, consolidation or otherwise, and shall be binding upon customer and /or the estate, executor, trustees, administrators, legal representative, successors, and assign of customer. Customer agrees that the rights and obligation of customer in respect thereto shall be governed by the terms of this agreement.
GOVERNING LAW, ARBITRATION AND COURT JURISDICTION
This Agreement shall be governed by the law of Girne, without regard to conflicts of law principles thereof. This is the case regardless of whether customer resides or transacts business with the Company anywhere else in the world.
ENTRY INTO FORCE
This Agreement shall not be deemed to be accepted by the Company or become a binding contract between Customer and the Company until the signed Customer Account Application has been received and approved by the Company , a notice whereof shall be given to the customer.
AGREEMENT ACCEPTANCE BY THE CUSTOMER
I agree with all the regulations (articles, sections) of the the Company public documents throughout the entire period of time that I use the Company services. I will immediately cease using the the Company services in case of disagreement.
The client exposure can be more than 50 lots on one instrument only if there will be a signed contract between the company and the client.
CARDHOLDERS’ RESPONSIBILITIES REGARDING LAWS IN THEIR JURISDICTION
Please be aware that laws regarding financial contracts may vary throughout the world, and it is your entire responsibility to ensure that you fully comply with any law, regulation or directive, relevant to your country of residency to the use of this website.
Accountability for Each Financial Transaction
By using our Service, you agree to be fully, independently and personally liable for each transaction and/or credit card transaction made on our System through you account.
As such, you must make sure that you are the only person with access to your account at all times.
You must make sure that no minors have access to your account. If you do not settle a transaction performed through your account you shall be liable to us and must indemnify us in the amount necessary to cover the entire cost, whether indirect or direct, of the transaction.
In the unlikely event that a contract is entered to acquire or sell currency at a price that does not reflect the market price (such as an event where a technical error such as a bug or defect has caused a malfunction that has affected the price of the transaction), we reserve our right to terminate and cancel any such transaction.
We will notify you of our decision to cancel the transaction and explain our reasons to you. On the other hand, you are required to inform us of any such malfunction should you experience such a malfunction whilst trading on our system.
DEPOSIT AND WITHDRAWAL POLICY:
the Company currently accepts deposits as low as $200. You have the option of selecting a deposit method from the deposit page. Clients can currently make a deposit by credit and debit cards, as well as Wire Transfers and e-wallets.
Each trading account has a currency denomination. During registration, clients must decide if they would like to have their accounts in USD, EUR, or GBP. Once the account has been opened, the currency denomination cannot be changed.
the Company clients may request a withdrawal of funds at any time and for any reason. If you would like to make a withdrawal, please fill out a withdrawal request form. In order to ensure the successful processing of your withdrawal request, make sure that the form is complete and signed. You will receive a confirmation email once your request has been received.
Withdrawals can only be processed in the same currency used at the time of the client’s deposit. You must have sufficient funds in your the Company trading account in order for your withdrawal request to be successfully processed.
The funds will be withdrawn from the client’s the Company trading account, and transferred back to source of payment used by the client to make the initial deposit. When the withdrawal amount exceeds the amount of deposits made by the client, any amount beyond the deposit amount will be transferred to the client’s personal bank account by wire transfer.
the Company is proud to offer clients a fast withdrawal process. Clients receive withdrawn funds within business days from time the withdrawal request is approved. The minimum amount to withdraw is $100.
Refund And Cancellation Policy:
Arbitrage trading is not accepted in any type or form and will be considered as an illegal transaction.
The company covers its trades automatically, based on a mathematical calculation of exposure.
The company is entitle to cancel any trade, made outside of the automatic calculation for any reason it decides, no matter the size or type of position.
The client is entitled for a full refund on his unused funds, in case the client lost his funds, there is no refunds for these funds and the company will not be held responsible. In order to receive the refund the client needs to present with a full KYC documents. After having those documents we will process the request and the company will refund the funds to the same deposit method given by the client at first within 7 days excluding transfer fees.
Deposits and Withdrawals
the Company reserves the right to impose deposit limits and deposit fees in its system.
When a withdrawal is performed, the Company reserves the rights to refund traders via one of the payment methods they used when initially funded their trading account.
the Company reserves the right to impose withdrawal limits and withdrawal fees in its system.
Withdrawals are paid through the original payment method that You used to deposit the money, subject to Our service providers’ rules and regulations. If We are unable to send the funds or any partial amount thereof back to the original payment method, We reserve the right to request You for an alternative payment method to where You would like Us to send the withdrawal. the Company shall not be held responsible for any fees charged by the receiver as it is stated herein.
The Client is solely responsible for all transactions in his account, including any transactions for deposit or withdrawal of funds by credit card, and is further responsible for the safeguarding of the password to his account. The Client is solely liable for any damages incurred as a result of an action or omission on the part of the Client which leads to improper and incorrect activity in his account.
Cancellation/withdrawal /refund of orders by the Client – If the Client requests cancellation of any order, the Company can only cancel such Client order if the Company has not acted upon such order.
The Company may levy a charge on transfers of funds to be credited to a Trading Account made by debit card or credit card. The company will charge the card without any delay. The Company will notify the Client of the amount of such charge before accepting instructions to draw payment.
Bonus policy: in order for the client to be able to withdrawal his profit in the case of receiving a bonus, he will need to answer a certain number of lots,
The client will not be able to withdrawal his profit until certain amount of lots are done, only in the case the profit is tied with the bonus.
I hereby accept all the conditions stated in the present Agreement.